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Student Consumer Information
The Higher Education Opportunity Act (HEOA), reauthorized in 2008, requires colleges and universities to provide all interested parties access to certain information to which they are entitled to as consumers. We have compiled the student consumer information below in compliance with the federal law.
General Institutional Information
- Accreditation, Authorization, and Complaint Resolution Information
- Educational Program Information (College Catalogs)
- Transfer of Credit Policies and Articulation Agreements
- Privacy of Student Records − Family Educational Rights and Privacy Act (FERPA)
- Academic Procedures for Withdrawal from the College (see College Catalogs)
- Student Body Diversity (PDF)
- Facilities and Services for Students with Disabilities
- Verification of Student Identity in Online/Distance Learning Policy
- Complaint Resolution Contact Information for Online Programs
- Computer Use and Copyright Policies:
- Voter Registration Information
- PA Department of Education Educator Complaint Procedures
- Educators encompass a wide range of professions, such as early childhood professionals, teachers, school and district leaders, and other school support staff professionals
Financial Information
- Banking Services Agreement
- Cohort Default Rates
- Financial Assistance Information
- Loan Information & Code of Conduct for Education Loans
- Managing Your Student Loans After Graduation
- Net Price Calculator
- Preferred Lending Arrangements – Private Loans
- Price of Attendance
- Refund Policy and Return of Title IV Funds
- Textbook Information
Student Outcomes
- First Destination Graduate Report (PDF)
- Retention Rates (PDF)
- Graduation Rates (PDF)
- Retention Rates by Gender (PDF)
- Retention Rates – Minority Students (PDF)
- Retention Rates – Pell Grant Recipients (PDF)
- Retention Rates – Stafford Loan Recipients (PDF)
- Retention Rates – Athletes (PDF)
- Teacher Preparation Program (Title II) Report Card
Athletics Information
Health and Campus Safety
- Vaccination Policies can be found on Health History and Immunizations web page.
- Drug, Alcohol, and Smoking/Tobacco Use policies and programming:
- Title IX Information
- Student Handbook and College Policies (including Student Alcohol and Drug Policies)
Annual Security & Fire Safety Report (ASFSR)
The Annual Security and Fire Safety Report includes statistics concerning reported crimes that occurred on campus, in certain off-campus buildings or property owned or controlled by Keystone College, and on property within, or immediately adjacent to and accessible from, the campus. This report also includes campus safety policies such as campus access, sexual assault, reporting crimes, and more.
Contact Us
For institutional information:
Keystone College Admissions
1-800-824-2764 or
1-570-945-8111
Fax: 570-945-7916
Email: admissions@dbctl.com
For financial aid information:
- 570-945-8300
- studentcentral@dbctl.com
- Location: Ward Hall
- Open during regular business hours.
- Request an appointment (MyKC login required)
Requests for printed disclosures of the consumer information provided above are coordinated by the Office of Institutional Research, Planning & Assessment. Requests can be made by email to robyn.dickinson@dbctl.com or by calling 570-945-8506.